diff --git a/backend/app/modules/data_process/algorithms/embedding.py b/backend/app/modules/data_process/algorithms/embedding.py
new file mode 100644
index 0000000..eb21d03
--- /dev/null
+++ b/backend/app/modules/data_process/algorithms/embedding.py
@@ -0,0 +1,24 @@
+"""数据处理算法 - 本地语义嵌入模型共享单例。"""
+
+from __future__ import annotations
+
+import os
+from functools import lru_cache
+from typing import Any
+
+
+@lru_cache(maxsize=1)
+def semantic_embedding_model() -> Any:
+    """加载本地嵌入模型，供语义分块与语义质量评分共用。
+
+    模型可在部署环境覆盖；默认模型体积较小且适合中英文语义判断。
+    返回 LlamaIndex BaseEmbedding，通过 ``get_text_embedding`` 使用。
+    """
+
+    from llama_index.embeddings.huggingface import HuggingFaceEmbedding
+
+    return HuggingFaceEmbedding(
+        model_name=os.getenv("DATA_PROCESS_EMBEDDING_MODEL", "BAAI/bge-small-zh-v1.5"),
+        device=os.getenv("DATA_PROCESS_EMBEDDING_DEVICE", "cpu"),
+        trust_remote_code=False,
+    )
diff --git a/backend/app/modules/data_process/algorithms/parsers/office.py b/backend/app/modules/data_process/algorithms/parsers/office.py
index ad3a00b..7cda3de 100644
--- a/backend/app/modules/data_process/algorithms/parsers/office.py
+++ b/backend/app/modules/data_process/algorithms/parsers/office.py
@@ -7,12 +7,13 @@ import re
 import unicodedata
 import zipfile
 import xml.etree.ElementTree as ET
-from collections.abc import Mapping, Sequence
+from collections.abc import Iterator, Mapping, Sequence
 from pathlib import PurePosixPath
 from typing import Any
 from urllib.parse import unquote, urlsplit
 
 from docx import Document
+from docx.oxml.ns import qn
 from docx.oxml.table import CT_Tbl
 from docx.oxml.text.paragraph import CT_P
 from docx.table import Table
@@ -121,6 +122,21 @@ def _validate_office_archive(raw: bytes, file_format: TextFormat) -> None:
     except zipfile.BadZipFile as exc:
         raise ValueError(f"invalid {file_format.upper()} file: not an Office ZIP package") from exc
 
+def iter_document_blocks(parent: Any) -> Iterator[Any]:
+    """按文档顺序产出正文段落与表格，并下钻 SDT 内容控件。
+
+    Word 的目录、复选框等内容控件包在 ``w:sdt`` 元素里，只遍历 body
+    直接子级会把这些段落整段丢掉。
+    """
+
+    for child in parent.iterchildren():
+        if isinstance(child, (CT_P, CT_Tbl)):
+            yield child
+        elif child.tag == qn("w:sdt"):
+            content = child.find(qn("w:sdtContent"))
+            if content is not None:
+                yield from iter_document_blocks(content)
+
 def _extract_docx_text(raw: bytes) -> str:
     _validate_office_archive(raw, "docx")
     try:
@@ -130,7 +146,7 @@ def _extract_docx_text(raw: bytes) -> str:
 
     parts: list[str] = []
     total = 0
-    for child in document.element.body.iterchildren():
+    for child in iter_document_blocks(document.element.body):
         if isinstance(child, CT_P):
             total = _append_bounded_text(parts, Paragraph(child, document).text, total)
             continue
diff --git a/backend/app/modules/data_process/document_chunking.py b/backend/app/modules/data_process/document_chunking.py
index 830c70a..b36816c 100644
--- a/backend/app/modules/data_process/document_chunking.py
+++ b/backend/app/modules/data_process/document_chunking.py
@@ -18,12 +18,19 @@ from llama_index.core.base.embeddings.base import BaseEmbedding
 from llama_index.core.node_parser import SemanticSplitterNodeParser, SentenceSplitter
 
 from app.modules.data_process.algorithms import normalize_text
+from app.modules.data_process.algorithms.embedding import semantic_embedding_model
 
 ChunkMethod = Literal["layout_hybrid", "semantic", "fixed"]
 
 _PAGE_FURNITURE = re.compile(
     r"(?m)^\s*(?:第\s*\d+\s*页\s*共\s*\d+\s*页|[-—–]?\s*\d+\s*[/／]\s*\d+\s*[-—–]?)\s*$"
 )
+# Docling 的 markdown 序列化会给列表项补上自动编号，而 Word 的编号存放在
+# numbering.xml 中，python-docx 抽取的正文不含这些编号；紧凑匹配前剥掉
+# 行首编号，否则带列表的切片会整体定位失败。
+_LIST_MARKER_PREFIX = re.compile(
+    r"(?m)^[ \t>]*(?:(?:\d{1,3}[.)])+|\([a-zA-Z0-9]{1,3}\)|[a-zA-Z][.)]|[-*+•·])[ \t]+"
+)
 _COMPACT_CHARACTER = re.compile(r"[\w\u3400-\u4dbf\u4e00-\u9fff]", re.UNICODE)
 _CONVERTER_LOCK = threading.Lock()
 
@@ -149,18 +156,6 @@ def chunk_fixed_text(
     return _text_chunks(text, chunk_size=chunk_size, chunk_overlap=chunk_overlap)
 
 
-@lru_cache(maxsize=1)
-def _semantic_embedding_model() -> BaseEmbedding:
-    # 模型可在部署环境覆盖；默认模型体积较小且适合中英文语义边界判断。
-    from llama_index.embeddings.huggingface import HuggingFaceEmbedding
-
-    return HuggingFaceEmbedding(
-        model_name=os.getenv("DATA_PROCESS_EMBEDDING_MODEL", "BAAI/bge-small-zh-v1.5"),
-        device=os.getenv("DATA_PROCESS_EMBEDDING_DEVICE", "cpu"),
-        trust_remote_code=False,
-    )
-
-
 def chunk_semantic_text(
     text: str,
     *,
@@ -175,7 +170,7 @@ def chunk_semantic_text(
     if not normalized:
         return []
     splitter = SemanticSplitterNodeParser.from_defaults(
-        embed_model=embed_model or _semantic_embedding_model(),
+        embed_model=embed_model or semantic_embedding_model(),
         breakpoint_percentile_threshold=breakpoint_percentile_threshold,
         buffer_size=1,
         sentence_splitter=_sentence_chunks,
@@ -193,6 +188,7 @@ def chunk_semantic_text(
         if start is None:
             start = _locate_text(normalized, content, 0)
         if start is None:
+            result.append(_unlocated_chunk(content))
             continue
         if len(_tokenizer().encode(content)) <= chunk_size:
             result.append(_make_text_chunk(normalized, start, start + len(content)))
@@ -203,6 +199,7 @@ def chunk_semantic_text(
                 chunk_overlap=chunk_overlap,
             ):
                 if child.source_start is None or child.source_end is None:
+                    result.append(_unlocated_chunk(child.original_content))
                     continue
                 result.append(
                     _make_text_chunk(
@@ -235,6 +232,7 @@ def _nodes_to_chunks(nodes: list[Any], source_text: str) -> list[DocumentChunk]:
             if start is None:
                 start = _locate_text(source_text, content, 0)
         if start is None:
+            chunks.append(_unlocated_chunk(content))
             continue
         end = start + len(content)
         chunks.append(_make_text_chunk(source_text, start, end))
@@ -247,6 +245,20 @@ def _locate_text(source: str, content: str, start: int) -> int | None:
     return position if position >= 0 else None
 
 
+def _unlocated_chunk(content: str) -> DocumentChunk:
+    """正文在源文本中定位失败时保底保留切片，只放弃行号信息。"""
+
+    return DocumentChunk(
+        original_content=content,
+        contextualized_content=content,
+        source_start=None,
+        source_end=None,
+        source_start_line=None,
+        source_end_line=None,
+        token_count=len(_tokenizer().encode(content)),
+    )
+
+
 def _make_text_chunk(source: str, start: int, end: int) -> DocumentChunk:
     content = source[start:end]
     return DocumentChunk(
@@ -316,6 +328,14 @@ def _compact_with_offsets(value: str) -> tuple[str, list[int]]:
     return "".join(compact), offsets
 
 
+def _expand_to_line_boundaries(source_text: str, start: int, end: int) -> tuple[int, int]:
+    while start > 0 and source_text[start - 1] not in "\r\n":
+        start -= 1
+    while end < len(source_text) and source_text[end] not in "\r\n":
+        end += 1
+    return start, end
+
+
 def _project_layout_span(
     source_text: str,
     content: str,
@@ -324,21 +344,79 @@ def _project_layout_span(
     source_offsets: list[int],
     compact_start: int,
 ) -> tuple[int | None, int | None, int]:
-    compact_content, _ = _compact_with_offsets(content)
-    if len(compact_content) < 4:
+    for candidate in (content, _LIST_MARKER_PREFIX.sub("", content)):
+        compact_content, _ = _compact_with_offsets(candidate)
+        if len(compact_content) < 4:
+            continue
+        position = compact_source.find(compact_content, compact_start)
+        if position < 0:
+            position = compact_source.find(compact_content)
+        if position < 0:
+            continue
+        start, end = _expand_to_line_boundaries(
+            source_text,
+            source_offsets[position],
+            source_offsets[position + len(compact_content) - 1] + 1,
+        )
+        # 重复内容回退匹配可能命中已消费的更早位置，游标只进不退，
+        # 避免后续切片跟着错位。
+        return start, end, max(compact_start, position + len(compact_content))
+    return _project_layout_span_by_anchors(
+        source_text,
+        content,
+        compact_source=compact_source,
+        source_offsets=source_offsets,
+        compact_start=compact_start,
+    )
+
+
+def _project_layout_span_by_anchors(
+    source_text: str,
+    content: str,
+    *,
+    compact_source: str,
+    source_offsets: list[int],
+    compact_start: int,
+) -> tuple[int | None, int | None, int]:
+    """按行锚点顺序匹配，容忍切片里插入的重复表头等非连续内容。"""
+
+    segments = [
+        compact
+        for compact in (
+            _compact_with_offsets(line)[0]
+            for line in _LIST_MARKER_PREFIX.sub("", content).split("\n")
+        )
+        if len(compact) >= 6
+    ]
+    if not segments:
         return None, None, compact_start
-    position = compact_source.find(compact_content, compact_start)
-    if position < 0:
-        position = compact_source.find(compact_content)
-    if position < 0:
+    total = sum(len(segment) for segment in segments)
+
+    def match_from(cursor: int) -> tuple[list[tuple[int, int]], int]:
+        matched: list[tuple[int, int]] = []
+        position = cursor
+        for segment in segments:
+            found = compact_source.find(segment, position)
+            if found < 0:
+                continue
+            matched.append((found, found + len(segment)))
+            position = found + len(segment)
+        return matched, sum(end - start for start, end in matched)
+
+    matched, covered = match_from(compact_start)
+    if covered * 2 < total:
+        retried, retry_covered = match_from(0)
+        if retry_covered > covered:
+            matched, covered = retried, retry_covered
+    # 覆盖不足一半时宁可不定位，也不能给出错误的行号。
+    if not matched or covered * 2 < total:
         return None, None, compact_start
-    start = source_offsets[position]
-    end = source_offsets[position + len(compact_content) - 1] + 1
-    while start > 0 and source_text[start - 1] not in "\r\n":
-        start -= 1
-    while end < len(source_text) and source_text[end] not in "\r\n":
-        end += 1
-    return start, end, position + len(compact_content)
+    start, end = _expand_to_line_boundaries(
+        source_text,
+        source_offsets[matched[0][0]],
+        source_offsets[matched[-1][1] - 1] + 1,
+    )
+    return start, end, max(compact_start, matched[-1][1])
 
 
 def chunk_layout_document(
diff --git a/backend/app/modules/data_process/office_preview.py b/backend/app/modules/data_process/office_preview.py
index fcfd0ed..e496b7a 100644
--- a/backend/app/modules/data_process/office_preview.py
+++ b/backend/app/modules/data_process/office_preview.py
@@ -11,6 +11,7 @@ import re
 from typing import Any
 
 from docx import Document
+from docx.oxml.ns import qn
 from docx.oxml.table import CT_Tbl
 from docx.oxml.text.paragraph import CT_P
 from docx.table import Table
@@ -27,6 +28,7 @@ from app.modules.data_process.algorithms import (
     _xlsx_sheet_merge_ranges,
     normalize_text,
 )
+from app.modules.data_process.algorithms.parsers.office import iter_document_blocks
 
 MAX_DOCX_PREVIEW_BLOCKS = 2_000
 MAX_XLSX_PREVIEW_ROWS = 200
@@ -49,12 +51,21 @@ def _docx_alignment(paragraph: Paragraph) -> str:
 
 def _docx_heading_level(paragraph: Paragraph) -> int | None:
     style = paragraph.style
-    if style is None:
-        return None
-    style_name = str(style.name or "")
-    style_id = str(style.style_id or "")
+    style_name = str(style.name or "") if style is not None else ""
+    style_id = str(style.style_id or "") if style is not None else ""
     match = re.search(r"(?:heading|标题)\s*([1-6])", f"{style_name} {style_id}", re.IGNORECASE)
-    return int(match.group(1)) if match else None
+    if match:
+        return int(match.group(1))
+    # Word 的目录和导航窗格依据大纲级别识别标题；未套标题样式但带
+    # outlineLvl 的段落（如手工排版的编号小节）同样是标题。
+    outline = paragraph._p.find(f"{qn('w:pPr')}/{qn('w:outlineLvl')}")
+    if outline is not None:
+        value = outline.get(qn("w:val"))
+        if value is not None and value.isdigit():
+            level = int(value)
+            if 0 <= level <= 5:
+                return level + 1
+    return None
 
 
 def build_docx_preview(raw: bytes) -> dict[str, Any]:
@@ -84,7 +95,7 @@ def build_docx_preview(raw: bytes) -> dict[str, Any]:
         has_source_content = True
         return text, start, source_cursor
 
-    for child in document.element.body.iterchildren():
+    for child in iter_document_blocks(document.element.body):
         if rendered_blocks >= MAX_DOCX_PREVIEW_BLOCKS:
             truncated = True
             break
diff --git a/backend/tests/test_data_process_algorithms.py b/backend/tests/test_data_process_algorithms.py
index cda83f5..cff6132 100644
--- a/backend/tests/test_data_process_algorithms.py
+++ b/backend/tests/test_data_process_algorithms.py
@@ -9,6 +9,8 @@ from decimal import Decimal
 
 import pytest
 from docx import Document
+from docx.oxml import parse_xml
+from docx.oxml.ns import nsdecls, qn
 from openpyxl import Workbook
 from pptx import Presentation
 from pptx.util import Inches
@@ -38,6 +40,7 @@ from app.modules.data_process.algorithms import (
     stable_split_assignments,
     structured_json_dumps,
 )
+from app.modules.data_process.office_preview import build_docx_preview
 
 
 def _pdf_page_texts(*texts: str) -> tuple[PdfPageText, ...]:
@@ -318,6 +321,74 @@ def test_parse_pdf_docx_xlsx_and_pptx() -> None:
     assert parsed_pptx.records == ()
 
 
+def _docx_with_sdt_bytes() -> bytes:
+    """构造带 SDT 目录内容控件的 docx，段落顺序为正文、SDT、正文。"""
+
+    document = Document()
+    document.add_paragraph("正文开头。")
+    sdt = parse_xml(
+        "<w:sdt %s><w:sdtPr><w:id w:val='1'/></w:sdtPr>"
+        "<w:sdtContent><w:p><w:r><w:t>目录条目 第一章 概述</w:t></w:r></w:p>"
+        "</w:sdtContent></w:sdt>" % nsdecls("w")
+    )
+    body = document.element.body
+    sect_pr = body.find(qn("w:sectPr"))
+    if sect_pr is not None:
+        sect_pr.addprevious(sdt)
+    else:
+        body.append(sdt)
+    document.add_paragraph("正文结尾。")
+    output = io.BytesIO()
+    document.save(output)
+    return output.getvalue()
+
+
+def test_docx_extraction_and_preview_include_sdt_content() -> None:
+    raw = _docx_with_sdt_bytes()
+
+    parsed = parse_text_content(raw, filename="toc.docx")
+    assert "目录条目 第一章 概述" in parsed.text
+    assert (
+        parsed.text.index("正文开头。")
+        < parsed.text.index("目录条目 第一章 概述")
+        < parsed.text.index("正文结尾。")
+    )
+
+    preview = build_docx_preview(raw)
+    paragraph_texts = [
+        block["text"] for block in preview["blocks"] if block["type"] == "paragraph"
+    ]
+    assert "目录条目 第一章 概述" in paragraph_texts
+    # 预览偏移必须与正文抽取规则一致，否则前端定位会错位。
+    sdt_block = next(
+        block
+        for block in preview["blocks"]
+        if block.get("text") == "目录条目 第一章 概述"
+    )
+    assert parsed.text[sdt_block["source_start"] : sdt_block["source_end"]] == (
+        "目录条目 第一章 概述"
+    )
+
+
+def test_docx_preview_detects_outline_level_headings() -> None:
+    """未套标题样式但设了大纲级别的段落（Word 目录按此收录）也按标题渲染。"""
+
+    document = Document()
+    document.add_heading("一级标题", level=1)
+    plain = document.add_paragraph("4.2.1 数据管理")
+    p_pr = plain._p.get_or_add_pPr()
+    p_pr.append(parse_xml("<w:outlineLvl %s w:val='2'/>" % nsdecls("w")))
+    document.add_paragraph("普通正文段落。")
+    output = io.BytesIO()
+    document.save(output)
+
+    preview = build_docx_preview(output.getvalue())
+    blocks = {b["text"]: b for b in preview["blocks"] if b["type"] == "paragraph"}
+    assert blocks["一级标题"]["heading_level"] == 1
+    assert blocks["4.2.1 数据管理"]["heading_level"] == 3
+    assert blocks["普通正文段落。"]["heading_level"] is None
+
+
 def test_xlsx_record_locators_distinguish_sheets_rows_and_duplicate_records() -> None:
     workbook = Workbook()
     first = workbook.active
diff --git a/backend/tests/test_document_chunking.py b/backend/tests/test_document_chunking.py
index f705104..29afe6d 100644
--- a/backend/tests/test_document_chunking.py
+++ b/backend/tests/test_document_chunking.py
@@ -9,6 +9,7 @@ from app.modules.data_process.document_chunking import (
     DocumentChunk,
     _compact_with_offsets,
     _document_converter,
+    _nodes_to_chunks,
     _project_layout_span,
     chunk_fixed_text,
     chunk_semantic_text,
@@ -103,6 +104,86 @@ def test_layout_projection_ignores_layout_whitespace_but_keeps_source_lines() ->
     assert cursor > 0
 
 
+def test_layout_projection_tolerates_list_numbers_inserted_by_serializer() -> None:
+    # Word 自动编号存放在 numbering.xml，python-docx 抽取的正文没有编号，
+    # 而 Docling 序列化切片时会补上 "1. " 前缀，投影不能因此失败。
+    source = "接入方式说明\n结构化数据接入需要先配置连接地址。\n非结构化接入需要上传文档。"
+    compact_source, offsets = _compact_with_offsets(source)
+    start, end, cursor = _project_layout_span(
+        source,
+        "1. 结构化数据接入需要先配置连接地址。\n2. 非结构化接入需要上传文档。",
+        compact_source=compact_source,
+        source_offsets=offsets,
+        compact_start=0,
+    )
+
+    assert start is not None and end is not None
+    assert source[start:end] == "结构化数据接入需要先配置连接地址。\n非结构化接入需要上传文档。"
+    assert cursor > 0
+
+
+def test_layout_projection_never_moves_cursor_backwards() -> None:
+    source = "重复段落内容。\n中间正文。\n重复段落内容。"
+    compact_source, offsets = _compact_with_offsets(source)
+    # 重复内容回退匹配命中已消费的更早位置时，游标必须保持不退。
+    _, _, cursor = _project_layout_span(
+        source,
+        "重复段落内容。",
+        compact_source=compact_source,
+        source_offsets=offsets,
+        compact_start=compact_source.index("中间正文"),
+    )
+    assert cursor >= compact_source.index("中间正文")
+
+
+def test_layout_projection_falls_back_to_line_anchors_for_inserted_content() -> None:
+    # 表格跨切片时 Docling 会在续片中重复表头，正文不再是连续子串；
+    # 按行锚点匹配仍应定位到表头所在行到末行数据之间的连续区间。
+    source = "表头甲\t表头乙\n第一行数据\t说明一\n第二行数据\t说明二"
+    compact_source, offsets = _compact_with_offsets(source)
+    start, end, _ = _project_layout_span(
+        source,
+        "表头甲 表头乙\n第二行数据 说明二",
+        compact_source=compact_source,
+        source_offsets=offsets,
+        compact_start=0,
+    )
+
+    assert start is not None and end is not None
+    assert source[start:end] == (
+        "表头甲\t表头乙\n第一行数据\t说明一\n第二行数据\t说明二"
+    )
+
+
+def test_layout_projection_refuses_low_coverage_anchor_match() -> None:
+    source = "完全无关的正文内容甲。\n完全无关的正文内容乙。"
+    compact_source, offsets = _compact_with_offsets(source)
+    start, end, cursor = _project_layout_span(
+        source,
+        "找不到的数据行内容\n另一条找不到的数据行内容",
+        compact_source=compact_source,
+        source_offsets=offsets,
+        compact_start=0,
+    )
+
+    assert start is None
+    assert end is None
+    assert cursor == 0
+
+
+def test_text_splitter_keeps_chunks_that_cannot_be_located() -> None:
+    class FakeNode:
+        def get_content(self) -> str:
+            return "这段文本在源文本中不存在。"
+
+    chunks = _nodes_to_chunks([FakeNode()], "完全不同的源文本。")
+
+    assert len(chunks) == 1
+    assert chunks[0].original_content == "这段文本在源文本中不存在。"
+    assert chunks[0].source_start is None
+    assert chunks[0].source_start_line is None
+
+
 def test_short_layout_chunk_merges_with_neighbor_and_keeps_page_provenance() -> None:
     source = "短标题\n这是一段足够长的正文内容，用于测试相邻切片合并。"
     chunks = [