feat(approval): add safe risk disposition workflow

web/src/components/travel/RiskObservationEvidenceCard.vue

@@ -58,6 +58,50 @@
           </div>
         </div>
 
+        <section class="risk-disposition-panel" aria-label="风险处置">
+          <div class="risk-disposition-head">
+            <div>
+              <span>风险处置</span>
+              <strong>{{ dispositionStateLabel }}</strong>
+            </div>
+            <div class="risk-disposition-badges">
+              <em :class="currentDisposition.adjudication">
+                {{ formatAdjudication(currentDisposition.adjudication) }}
+              </em>
+              <em :class="currentDisposition.lifecycleStatus">
+                {{ formatLifecycleStatus(currentDisposition.lifecycleStatus) }}
+              </em>
+              <em>v{{ currentDisposition.version }}</em>
+            </div>
+          </div>
+          <p v-if="currentDisposition.resolution" class="risk-disposition-resolution">
+            {{ currentDisposition.resolution }}
+          </p>
+          <template v-if="dispositionActions.length">
+            <textarea
+              v-model="dispositionNote"
+              :disabled="dispositionBusy"
+              maxlength="1000"
+              placeholder="填写复核依据、补充要求或解决说明（误报、补材料、豁免和解决时必填）"
+            ></textarea>
+            <div class="risk-disposition-actions">
+              <button
+                v-for="action in dispositionActions"
+                :key="action.action"
+                type="button"
+                :class="action.tone"
+                :disabled="dispositionBusy"
+                @click="submitDispositionAction(action.action)"
+              >
+                <i :class="dispositionBusyAction === action.action ? 'mdi mdi-loading mdi-spin' : action.icon"></i>
+                {{ action.label }}
+              </button>
+            </div>
+          </template>
+          <p v-else class="risk-disposition-complete">{{ dispositionCompleteMessage }}</p>
+          <p v-if="dispositionError" class="risk-disposition-error">{{ dispositionError }}</p>
+        </section>
+
         <div class="risk-evidence-grid">
           <section class="risk-evidence-section">
             <span class="risk-evidence-section-title">贡献分</span>
@@ -141,7 +185,11 @@
 <script setup>
 import { computed, ref, watch } from 'vue'
 
-import { fetchClaimRiskObservations } from '../../services/riskObservations.js'
+import {
+  createRiskDispositionRequestId,
+  executeRiskDispositionAction,
+  fetchClaimRiskObservations
+} from '../../services/riskObservations.js'
 
 const props = defineProps({
   claimId: { type: String, default: '' }
@@ -151,6 +199,10 @@ const observations = ref([])
 const loading = ref(false)
 const errorMessage = ref('')
 const activeObservationKey = ref('')
+const dispositionNote = ref('')
+const dispositionBusyAction = ref('')
+const dispositionError = ref('')
+const dispositionRequest = ref({ key: '', requestId: '' })
 const detailRegionId = 'risk-observation-active-detail'
 let loadSequence = 0
 
@@ -175,6 +227,92 @@ const activeObservationPosition = computed(() => {
   )
   return activeIndex >= 0 ? `${activeIndex + 1} / ${observations.value.length}` : '未选择'
 })
+const currentDisposition = computed(() => {
+  if (mainObservation.value?.disposition) {
+    return mainObservation.value.disposition
+  }
+  const feedbackStatus = String(mainObservation.value?.feedbackStatus || '').trim()
+  const status = String(mainObservation.value?.status || '').trim()
+  return {
+    adjudication: ['confirmed', 'false_positive'].includes(feedbackStatus)
+      ? feedbackStatus
+      : 'unreviewed',
+    lifecycleStatus: status === 'resolved' ? 'resolved' : 'open',
+    version: 0,
+    resolution: ''
+  }
+})
+const dispositionBusy = computed(() => Boolean(dispositionBusyAction.value))
+const dispositionStateLabel = computed(() => {
+  if (currentDisposition.value.adjudication === 'false_positive') {
+    return '该观察已判定为误报，不再阻断审批'
+  }
+  if (currentDisposition.value.lifecycleStatus === 'resolved') {
+    return '风险已完成处置，不再阻断审批'
+  }
+  if (['high', 'critical'].includes(String(mainObservation.value?.riskLevel || ''))) {
+    return '高风险未关闭，将阻断审批通过'
+  }
+  return '请结合证据完成人工裁决'
+})
+const dispositionActions = computed(() => {
+  const adjudication = currentDisposition.value.adjudication
+  const lifecycle = currentDisposition.value.lifecycleStatus
+  if (adjudication === 'false_positive' || lifecycle === 'resolved') {
+    return []
+  }
+  if (adjudication !== 'confirmed') {
+    const actions = [
+      { action: 'confirm', label: '确认风险', icon: 'mdi mdi-shield-check', tone: 'danger' },
+      { action: 'false_positive', label: '标记误报', icon: 'mdi mdi-shield-off-outline', tone: 'safe' }
+    ]
+    if (lifecycle !== 'supplement_requested') {
+      actions.push({
+        action: 'request_supplement',
+        label: '请求补材料',
+        icon: 'mdi mdi-file-plus-outline',
+        tone: 'warning'
+      })
+    }
+    return actions
+  }
+  return [
+    {
+      action: 'request_supplement',
+      label: '请求补材料',
+      icon: 'mdi mdi-file-plus-outline',
+      tone: 'warning'
+    },
+    {
+      action: 'start_remediation',
+      label: '启动整改',
+      icon: 'mdi mdi-tools',
+      tone: 'warning'
+    },
+    {
+      action: 'request_waiver',
+      label: '申请豁免',
+      icon: 'mdi mdi-file-sign',
+      tone: 'neutral'
+    },
+    {
+      action: 'resolve',
+      label: '确认已解决',
+      icon: 'mdi mdi-check-decagram-outline',
+      tone: 'safe'
+    }
+  ].filter((item) => (
+    item.action === 'resolve'
+    || (item.action === 'request_supplement' && lifecycle !== 'supplement_requested')
+    || (item.action === 'start_remediation' && lifecycle !== 'remediation_in_progress')
+    || (item.action === 'request_waiver' && lifecycle !== 'waiver_requested')
+  ))
+})
+const dispositionCompleteMessage = computed(() => (
+  currentDisposition.value.adjudication === 'false_positive'
+    ? '该风险已标记为误报；如需更正，请由管理员通过审计流程处理。'
+    : '该风险已解决，处置事件会保留在追加式审计链中。'
+))
 const scoreItems = computed(() => {
   const scores = mainObservation.value?.contributionScores || {}
   return Object.entries(scores).map(([key, value]) => {
@@ -287,6 +425,50 @@ function selectObservation(item, index = -1) {
   const key = observationIdentity(item, index)
   if (key) {
     activeObservationKey.value = key
+    dispositionNote.value = ''
+    dispositionError.value = ''
+    dispositionRequest.value = { key: '', requestId: '' }
+  }
+}
+
+async function submitDispositionAction(action) {
+  const observationId = String(mainObservation.value?.id || '').trim()
+  if (!observationId || dispositionBusy.value) {
+    return
+  }
+  const note = dispositionNote.value.trim()
+  if (['false_positive', 'request_supplement', 'request_waiver', 'resolve'].includes(action) && !note) {
+    dispositionError.value = '该处置动作需要填写复核依据或处理说明。'
+    return
+  }
+  const requestKey = [observationId, action, currentDisposition.value.version, note].join(':')
+  if (dispositionRequest.value.key !== requestKey) {
+    dispositionRequest.value = {
+      key: requestKey,
+      requestId: createRiskDispositionRequestId(action, observationId)
+    }
+  }
+  dispositionBusyAction.value = action
+  dispositionError.value = ''
+  try {
+    await executeRiskDispositionAction(observationId, {
+      action,
+      expectedVersion: currentDisposition.value.version,
+      requestId: dispositionRequest.value.requestId,
+      comment: note,
+      resolution: action === 'resolve' ? note : ''
+    })
+    dispositionNote.value = ''
+    dispositionRequest.value = { key: '', requestId: '' }
+    await loadObservations()
+  } catch (error) {
+    dispositionError.value = error?.message || '风险处置失败，请刷新状态后重试。'
+    if (error?.code === 'RISK_DISPOSITION_VERSION_CONFLICT') {
+      dispositionRequest.value = { key: '', requestId: '' }
+      await loadObservations()
+    }
+  } finally {
+    dispositionBusyAction.value = ''
   }
 }
 
@@ -376,6 +558,26 @@ function formatFeedbackStatus(value) {
   }
   return labels[String(value || '').trim()] || '未复核'
 }
+
+function formatAdjudication(value) {
+  const labels = {
+    unreviewed: '待裁决',
+    confirmed: '风险成立',
+    false_positive: '误报'
+  }
+  return labels[String(value || '').trim()] || '待裁决'
+}
+
+function formatLifecycleStatus(value) {
+  const labels = {
+    open: '待处置',
+    supplement_requested: '待补材料',
+    remediation_in_progress: '整改中',
+    waiver_requested: '豁免申请中',
+    resolved: '已解决'
+  }
+  return labels[String(value || '').trim()] || '待处置'
+}
 </script>
 
 <style scoped src="../../assets/styles/components/risk-observation-evidence-card.css"></style>